Believe it or not I’ve been poundin my noggin against the
wall for years now tryin to get to the bottom of this brain twister, and
honestly I’ve just about come to the point of callin it quits. I’m thinkin I
might be better off to just stop thinkin about it all together and instead take
my chances that the answer will one day somehow show up on my doorstep a la Ed
McMahon. The thing is it’s so damn hard to ignore, it’s like a friggin rock in
my shoe, constantly nagging away wherever I go. Thus I reluctantly keep
pounding away, seeking, searching, wondering, how would John and Bert
interpret this relatively simple “Business 101” question?
Brothers John and Bert Jacobs are the co-founders of New
England-based Life Is Good (www.lifeisgood.com),
a casual clothing company that in1994 started out with about four dozen
t-shirts being peddled outta the back of a van and has since gone on to become
an enormously successful company. “It seems an absurd idea,” wrote one
reporter, “that one could build a $50 million business on the right thing to
do; on ‘celebrating optimism’, but that’s exactly what John and Bert have
done.”
“From the beginning
our mission has been to have a greater positive impact on American culture than
any other clothing company in the history of the country,” say John and Bert.
Well now wait a minute, what happened to providing benefits?
What about solving problems? And what’s this nonsense about making a positive
impact? Did I miss something in the all-you’ll-ever-need-to-know manual for
building a small business? Or, could it be that unlike some businesses, (i.e.,
computer software companies that help you with everything from desktop publishing
to home banking, or automotive supply stores that can fix you up with a new
battery or a fresh set of tires to get you back on the road) Life Is Good’s
products don’t offer such “clear cut” solutions? It very well may be, after
all, their product line consists mainly of items such as t-shirts, dog toys and
beach towels. I mean really, how beneficial can that be? How many
problems can you honestly expect to solve with personalized coffee mugs and
water bottles?
So does this mean LIF’s products are inferior or valueless,
no not at all. It simply means they don’t offer the same “built in” benefit as
some other products and services.
I recently read an article in Entrepreneur Magazine about a
women’s swimwear company called Calavera. They’ve only been around now for a
couple of years but are already doing quite well. Their claim to fame is an
innovative line of bikinis designed especially with the female surfer in mind.
Their motto: “Bikinis that stay on no matter how rough the surf.” Now I don’t
surf, nor have I ever dealt with the misfortunes of an ill-fitting bikini,
still it’s not hard for even someone like myself to see the intrinsic value
and/or benefit these bikinis provide. Will they impact the world of
women’s surfing unlike anything ever before, it’s hard to say, but they clearly
address a reoccurring problem and I’m sure will go on selling well as long as
they effectively (and fashionably) solve that problem, and continue to offer
that “right-outta-the-box” benefit.
So, are there products and services
available that you can purchase with your Visa or MasterCard that are
beneficial and have the potential to solve problems? Of course there are, and
by all means if you feel they can help you achieve what you wanna achieve I
strongly recommend you dig into your wallet and make that purchase. Just
remember, there’ll come a time when you have to dig a helluva lot deeper than
that.
Its hard to believe that nearly 40 years have passed since a
couple of buddies and I were rippin it up at Claude Osteen’s motorcycle park in
Pomona CA on our stripped down enduros when in rolls this dropped El Camino
with a shiny new ‘73 Honda Elsinore 125 in back. Now not only was this guy
toutin the trickest 125 out there at the time but he was also decked out in all
the latest gear. Bottom line, this dude had it goin on, until he actually got
on and took a few laps around the track anyway. Forgive me if I come off
sounding a bit cocky, but the dude sucked—big time. And of course being the bad
asses we were we could hardly mount our motor scooters fast enough to go shoot
some serious roost in this poser’s face, providing we didn’t run outta duct
tape and bailing wire that is.
So again, are there beneficial products and services
available on the market? Yes. However, optimism isn’t one of em, nor is
experience, dedication, commitment or practice. And if you happen to be one of
the millions of Americans who are currently looking for something more these
complimentary qualities can often prove to be far more beneficial than anything
you could ever possibly purchase over the counter, and over time, solve a
virtual laundry list of problems.
With that said I think the question here isn’t so much what
benefit do we provide? Or what problem do our products and/or
services solve? It’s what’s your problem? What issues and concerns or
hurdles and obstacles are you currently facing? And of course what can
you do that will benefit you the most toward resolving those issues and
concerns and overcoming those hurdles and obstacles?
Life Is Good sells t-shirts, not optimism, and if you’re
someone who regularly sees the glass as half empty rather than half full don’t
expect that by putting on an LIG tee the flood gates will suddenly open up and
fill your fatalistic heart with an ocean of good cheer. That of course,
would be absurd.
What’s equally absurd is to think that a company such as LIG
can’t be as successful as any other, or to be the slightest bit surprised by
the improbable fact that it is. Do Life Is Good’s products make you or your
life better? I’m sure many would say that’s debatable. But the fact is over the
years Life Is Good has done a world of good. Both through their products and
their ongoing festivals and fundraisers LIG has made a huge difference in
thousands of people’s lives by raising millions of dollars for charity.
Ya know, it’s kind of ironic, because as you may know
drumming has had quite an impact on me throughout my life. In fact, it’s the
original inspiration for Ingzig. And I’ve heard it said that here in North
America people communicate through t-shirts, buttons and bumper stickers the
way some cultures use drums. And when ya think about it, that’s pretty much
what Life Is Good is doing. They’re communicating. And judging by the company’s
incredible success, it’s obvious that people like what they’re hearing.